We're here to answer your questions about solar tracking and performance monitoring
Our office in Vancouver, BC
1001 West Pender StreetFor questions about data interpretation, sensor calibration, or platform usage, our technical team is available via email and phone during business hours.
We aim to respond to all inquiries within 24-48 hours during business days. Urgent technical issues receive priority handling.
Historical data is available through our Solar Analytics dashboard. Navigate to the Solar Analytics page, select your region of interest, and use the date range selector to view past performance. Data is available for all monitored installations since their addition to our network.
Yes, we provide downloadable reports in PDF and CSV formats. Educational institutions and researchers can request access to raw data by contacting our team with details about your research project and intended use of the data.
Our platform updates data every minute from active installations. Dashboard visualizations refresh every 5 minutes to balance real-time performance with system efficiency. Historical aggregations are processed nightly for daily, monthly, and annual summaries.
We use Class A pyranometers with ±3% accuracy across the 300-2800nm wavelength range. All sensors are calibrated annually against NIST-traceable reference standards. Detailed specifications are available in our Technical Documentation section.
We welcome partnership opportunities with solar array operators. Contact us with details about your installation (location, capacity, inverter type, existing monitoring equipment). Our team will assess technical compatibility and discuss integration options.
While SunTrack Network focuses on education and monitoring, we maintain a network of solar engineering consultants. Contact us for referrals to qualified professionals who can assist with performance optimization, system troubleshooting, and upgrade planning.
Interested in collaborating with SunTrack Network? We welcome partnerships with solar operators, research institutions, and technology providers.
Contact Partnership Team